Cypress Pointe

All Guests at the resort have been given this information. Please watch for weather updates that may effect the Orlando Area.

CURRENT UPDATE:

SEPTEMBER 10, 2004

The resort is fully operational and suffered no damage from hurricane Frances.

Previous Updates:

SEPTEMBER 6, 2004 11:45AM

The resort has not had any major damage due to the storm. Staffing is very low due to curfews in surrounding counties and the need for employees to take care of damage at their homes.

The pool is expected to reopen late Tuesday or early Wednesday. Current plans call for regular check ins to resume on Wednesday. We ask that guests do not attempt to arrive prior to Wednesday 9/8 as staffing and cleanup will not be complete until then.

Currently buildings 1, 5 and 7 are closed due to water problems or scheduled renovation work.

The area is slowly returning to full operation as the major theme parks (except Animal Kingdom and MGM) and the Orlando International Airport have reopened as of 10AM 9/6.

Just as a precaution we ask that all visitors keep an eye on the latest storm (Ivan) that may set it's path toward Orlando.

PREVIOUS NOTICES:

SEPTEMBER 5, 2004 10:45AM

The wind and rain have arrived as of late Saturday. The resort has had some power outages at times but currently has all utility services. The predictions are for 8-12 hours more of heavy rain and high wind.

SEPTEMBER 4, 2004 10:15AM

TO: ALL GUESTS

FROM: GASTON CORREA
GENERAL MANAGER PHASE I

TOM GILBERT GENERAL MANAGER
PHASE II

Please be informed that Hurricane Frances is still in the path through Central Florida and government entities have ordered evacuation of many of the communities and are urging the citizens to take responsibility for their own life protection and safety.

This hurricane is powerful and is extremely large and chances are we will be without most of the essentials like electricity, gas, water, TV and telephone for several days. For your information, government officials have asked for private citizens not to use cell phones to free the traffic through the towers so the emergency government crews can communicate between themselves.

The resort will strictly follow each and every one of the government directives.

Effective 12 noon today September 4, 2004, we please ask all our guests:
1. Not to leave your units
2. Close all the window blinds and curtains
3. Do not get close to the windows once the winds start
4. Get in those interior rooms that do not have windows
5. Remain there even if it is uncomfortable
6. Remember that government emergency crews may take a while before they can get assistance to you and us.
7. After the storm is VERY DANGEROUS to wander around due to the power lines that may be on the ground or hanging low.
8. Please do not get out until we can assess the damages. BE PATIENT it may take few hours before we get to you with a final advice. IT IS YOUR SAFETY that we are most concern about. We have limited resources and also we may be under other restrictions that we do not know at this point.

The Orlando airport closed at noon Friday. Reopening is not anticipated prior to Monday according to official announcements.

Universal, Seaworld, Disney and all other parks closed early Friday and will also be closed Saturday. It is not known when they will reopen.

The Orlando area is largely shut down in anticipation of the storm. A curfew is in place starting Saturday limiting travel to emergencies.

SEPTEMBER 2, 2004
1:15 p.m.

TO: ALL GUESTS

FROM: GASTON CORREA
GENERAL MANAGER PHASE I

TOM GILBERT GENERAL MANAGER
PHASE II

The weather updates indicate that there have not been any major changes in the path of the hurricane.

Information received indicates that the airport is closing sometime early Friday.

Effective immediately we do not recommend for you to use the elevators due to possible power outages and the fact that specialized technical or emergency help may not be available due to the storm.

SEPTEMBER 2, 2004
9:30 a.m.

TO: ALL GUESTS

FROM:

GASTON CORREA
GENERAL MANAGER PHASE I

TOM GILBERT GENERAL MANAGER
PHASE II

For those of you that are planning to leave the time to do it is as soon as possible, Friday maybe too late.

This hurricane is powerful and is extremely large and chances are that most of the state could be without most of the essentials for several days, like power, water, TV and telephone. For your information, after Hurricane Charley, the cell phones did not work due to tower loss and the government officials were urging the private citizens not to use them so the government crews could communicate between themselves.

The resort will strictly follow each and every one of the government directives.

Effective early this afternoon, we are going to start shutting down the swimming pools and all public areas as needed for everyone’s safety and protection and so we can be better prepared for the last minute arrangements.

SEPTEMBER 1, 2004
9:00 a.m.

TO: ALL GUESTS

FROM:

GASTON CORREA
GENERAL MANAGER
PHASE I

TOM GILBERT GENERAL MANAGER PHASE II

This information is to keep you updated with the latest of the hurricane information. Overnight it had turned back its path to come through the Central Florida/Orlando area.

This hurricane packs winds over 140 miles per hour and it is considered one of the most powerful to come close to Florida.

It is both resorts policy to strictly follow any and all of the government instructions in order to protect the lives of the guests, owners, employees and related people.

We do recommend that you watch the weather channel as well as the local news as to what you must do to protect yourself.

If an evacuation is needed, the resort will fully comply with all the government authorities requests. As soon as we are notified about shelters, we will communicate it to you via telephone and memorandum if possible. At this point this area is estimated to start feeling the effects sometime Friday afternoon.

Due to the circumstances, we may be forced to close the swimming pools and some of the public areas before Friday so we can be better prepared for the last minute arrangements.